Terms of service

This website is owned and operated by PURE EDUCATION VENTURES PRIVATE LIMITED,a private limited company duly incorporated under and governed by the Companies Act, 2013 and having its registered office at Building No./Flat No.: No. 16, Road/Street: 2nd Cross Road, HIG sector, RMV Extension 2nd Stage, City/Town/Village: Bengaluru, District: Bengaluru Urban, State: Karnataka, PIN Code: 560094 (GSTIN: 29AAOCP2184R1ZD).

The terms “We” / “Us” / “Our” / “Company” / “B.Bath” individually and collectively refer to PURE EDUCATION VENTURES PRIVATE LIMITED and the terms “Visitor” / “User” / “You” refer to the users of our website and services.

1. Acceptance and Modification of Terms

By accessing or using our website, mobile application, or services, you agree to comply with and be bound by these Terms and Conditions, whether you have read them or not. These terms constitute a legally binding agreement between you and PURE EDUCATION VENTURES PRIVATE LIMITED.

We reserve the right to modify, update, or change these Terms and Conditions at any time at our sole discretion. Such modifications will be effective immediately upon posting on the website.
Your continued use of the website after any changes constitutes your acceptance of the modified terms. It is your responsibility to review these terms regularly.

2. Website Usage and Eligibility

2.1 Eligibility

You must be at least 18 years of age to use our services
For users under 18, parental/guardian consent is required
You must provide accurate and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials

2.2 Permitted Use

You may use our website for:

Browsing and purchasing our products
Accessing information about our services
Legitimate personal, non-commercial purposes
Creating and managing your user account

2.3 Prohibited Activities

You agree not to:

Use the website for any unlawful or unauthorized purpose
Violate any applicable laws, regulations, or third-party rights
Transmit any harmful, offensive, or inappropriate content
Attempt to gain unauthorized access to our systems or networks
Interfere with the proper functioning of the website
Use automated tools to access or scrape content from our website
Impersonate any person or entity or misrepresent your affiliation

3. Intellectual Property Rights

3.1 Ownership

The “B.Bath” name, logo, and all related product and service names, design marks, slogans, and content are the trademarks, trade names, or service marks of PURE EDUCATION VENTURES PRIVATE LIMITED. We expressly reserve all intellectual property rights in all text, images, programs, products, processes, technology, content, and other materials appearing on this website.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes only. This license does not include:

Resale or commercial use of our website or its contents
Collection and use of product listings, descriptions, or prices
Derivative use of our website or its contents
Downloading or copying account information for the benefit of another merchant

3.3 Restrictions

Except as expressly permitted, you may not:

Copy, modify, distribute, transmit, display, reproduce, or create derivative works from our website
Use our trademarks, logos, or brand names without written permission
Remove or alter any copyright, trademark, or other proprietary notices
Use any content from our website for commercial purposes

4. Products and Services

4.1 Product Information

All product descriptions, specifications, and pricing are provided for informational purposes
We strive to provide accurate information but do not warrant complete accuracy
Product colors may vary slightly due to monitor settings and lighting conditions
Weights, dimensions, and capacities are approximate
We reserve the right to modify product information without notice

4.2 Availability

Product availability is subject to change without notice
We do not guarantee that products will be available when you place an order
In case of unavailability, we will notify you and offer alternatives or refunds

4.3 Age Restrictions

Some products may have age restrictions
By purchasing age-restricted products, you confirm you meet the minimum age requirements
We reserve the right to verify your age before processing orders

5. Orders and Transactions

All products displayed on our website constitute an invitation to offer
Your order constitutes an offer to purchase
We reserve the right to accept or decline any order at our discretion
Order confirmation emails do not guarantee acceptance of your order
A contract is formed only when we dispatch your order

5.2 Pricing

All prices are listed in Indian Rupees (INR) inclusive of applicable taxes
Prices include Goods and Services Tax (GST) at applicable rates
We reserve the right to change prices without prior notice
Promotional prices are valid for limited periods as specified
Shipping charges, if applicable, will be clearly displayed before checkout

5.3 Payment

We accept various payment methods as displayed on our website
Payment processing is handled by authorized third-party payment gateways
You must ensure sufficient funds/credit limit for successful transactions
We are not responsible for payment gateway failures or bank processing issues
All transactions are subject to verification and authorization

5.4 Order Cancellation

We reserve the right to cancel orders in the following circumstances:

Product pricing or information errors
Product unavailability
Payment authorization failures
Suspected fraudulent activity
Violation of our terms and conditions

6. Delivery and Shipping

6.1 Delivery Areas

We deliver to locations as specified on our website
Delivery charges may apply based on location and order value
International shipping may be available for select products

6.2 Delivery Timeline

Estimated delivery times are indicative and not guaranteed
Delivery may be delayed due to factors beyond our control
We will make reasonable efforts to deliver within estimated timeframes
You will be notified of any significant delays

6.3 Delivery Terms

Someone must be available to receive the delivery
We may require identity verification for certain deliveries
Risk of loss passes to you upon delivery
Delivery to incorrect addresses due to customer error is not our responsibility

7. Returns and Refunds

7.1 Return Policy

Returns are subject to our Return and Refund Policy
Products must be returned in original condition and packaging
Return requests must be initiated within specified timeframes
Some products may not be eligible for return due to hygiene or safety reasons

7.2 Refund Process

Refunds will be processed through the original payment method
Processing time varies depending on the payment method and bank
Shipping charges may not be refundable unless the return is due to our error
Refund amounts may be adjusted for any applicable charges or damages

8. Website Security and Usage Restrictions

8.1 Security Measures

You are prohibited from:

Attempting to breach website security or authentication measures
Accessing data not intended for you or unauthorized accounts
Probing, scanning, or testing system vulnerabilities
Interfering with service to any user, host, or network
Introducing viruses, malware, or other harmful code
Overloading, flooding, or crashing our systems

8.2 Content Restrictions

You may not use our website to transmit, distribute, or store material that:

Violates any applicable laws or regulations
Infringes intellectual property rights of others
Is defamatory, obscene, threatening, abusive, or hateful
Contains personal information of others without consent
Is commercially soliciting or promotional in nature

8.3 Enforcement

We reserve the right to:

Investigate suspected violations of these terms
Cooperate with law enforcement authorities
Terminate or suspend accounts for violations
Take legal action against violators

9. User Accounts and Data

9.1 Account Creation

You must provide accurate and complete information
You are responsible for maintaining account security
You must notify us immediately of any unauthorized access
We may suspend or terminate accounts that violate our terms

9.2 Data Protection

Your personal data is protected under our Privacy Policy
We comply with applicable data protection laws
You have rights regarding your personal data as outlined in our Privacy Policy
We implement appropriate security measures to protect your information

10. Third-Party Services and Links

10.1 Third-Party Integration

Our website may integrate with third-party services such as:

Payment gateways
Shipping and logistics providers
Social media platforms
Analytics and marketing tools

10.2 External Links

Our website may contain links to external websites
We are not responsible for the content or practices of linked websites
Links do not constitute endorsement of external content or services
You access external links at your own risk

10.3 Third-Party Terms

Third-party services are governed by their respective terms and conditions
We are not liable for issues arising from third-party services
You must comply with third-party terms when using their services

11. Limitation of Liability

11.1 Service Disclaimer

We strive to provide quality products and services. However, to the maximum extent permitted by law, we provide our website and services “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Liability Limitations

We shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to:

Loss of profits, revenue, or business opportunities
Data loss or corruption (beyond our direct control)
Third-party actions or content on our website
Service interruptions due to technical issues or maintenance
Issues arising from third-party payment gateways or delivery services

11.3 Maximum Liability Cap

Important : Our total liability to you for all claims related to our products or services shall be limited to the lesser of:

The amount you paid to us for the specific product/service in question, OR
₹10,000 (Ten Thousand Rupees)

11.4 Consumer Rights and Mandatory Liability

Important Legal Protections - Nothing in this section shall:

Limit our liability for death or personal injury caused by our negligence or defective products
Exclude our liability for fraud or fraudulent misrepresentation
Limit your statutory rights as a consumer under Indian law
Affect your rights under the Consumer Protection Act, 2019 for defective products
Override mandatory consumer protection laws
Limit liability for products that fail to meet safety standards under the Drugs and Cosmetics Act, 1940

11.5 Product Safety and Regulatory Compliance

We maintain full liability for:

Products that do not comply with mandatory safety standards
Cosmetic products that are misbranded or adulterated under applicable laws
Failure to provide adequate warnings as required by the Cosmetics Rules, 2020
Products containing prohibited ingredients or failing regulatory requirements

12. Indemnification

You agree to indemnify, defend, and hold harmless PURE EDUCATION VENTURES PRIVATE LIMITED, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from:

Your use of our website or services
Your violation of these Terms and Conditions
Your violation of any third-party rights
Your violation of any applicable laws or regulations

13. Communication Consent and Marketing

13.1 Consent for Communication

By providing your contact details on our platform, you explicitly consent to receive communications from B.Bath via:

Phone calls (voice and automated)
SMS and text messages
WhatsApp messages
Email communications
Push notifications (if app is installed)

This consent applies even if your number is registered under the Do Not Disturb (DND) /National Customer Preference Register (NCPR) list maintained by TRAI

13.2 Types of Communications

You may receive:

Transactional Communications : Order confirmations, shipping updates, account notifications

Service Communications : Customer support, policy updates, safety information

Promotional Communications : Marketing offers, product announcements, surveys (with explicit consent)

13.3 Opt-Out Options

You can opt-out of marketing communications by:

Clicking unsubscribe links in emails
Replying “STOP” to SMS messages
Contacting customer care at bu@bbath.in
Using account settings to manage preferences
Calling +91-8431111698 during business hours

13.4 TRAI Compliance

We comply with the Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018:

We maintain proper consent records
We respect your communication preferences
We provide easy opt-out mechanisms
We register with appropriate telecom authorities as required

14. Privacy and Data Protection

14.1 Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which governs the collection, use, and disclosure of your personal information.

14.2 Data Security

We implement appropriate technical and organizational measures to protect your personal data in accordance with:

Digital Personal Data Protection Act, 2023
Information Technology Act, 2000
Information Technology (Reasonable Security Practices) Rules, 2011

14.3 Data Breach

In case of any data breach affecting your personal information, we will:

Take immediate steps to contain the breach
Notify relevant authorities as required by law
Inform affected users without undue delay
Provide support and remediation measures

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

15.2 Dispute Resolution Process

In case of any dispute:

Direct Resolution : Contact our customer care team first

Grievance Redressal : Use our formal grievance mechanism

Mediation : Attempt mediation through mutually agreed mediator

Legal Proceedings : Resort to courts in Bengaluru, Karnataka as last option

15.3 Consumer Rights

Nothing in these terms shall limit your rights as a consumer under applicable consumer protection laws.

16. Termination

16.1 Termination by You

You may terminate your account and stop using our services at any time by:

Contacting customer care
Following account closure procedures
Discontinuing use of our website and services

16.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including:

Violation of these Terms and Conditions
Fraudulent or illegal activity
Abuse of our services or systems
Extended periods of inactivity

16.3 Effect of Termination

Upon termination:

Your right to use our services ceases immediately
We may delete your account and associated data
Outstanding obligations survive termination
Certain provisions of these terms continue to apply

17. Miscellaneous Provisions

These Terms and Conditions, together with our Privacy Policy and any additional terms, constitute the entire agreement between you and us regarding the use of our website and services.

17.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.

17.4 Assignment

We may assign our rights and obligations under these terms without your consent. You may not assign your rights under these terms without our written consent.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

18. Contact Information

For any questions, concerns, or disputes regarding these Terms and Conditions, please contact us:

PURE EDUCATION VENTURES PRIVATE LIMITED

Registered Address : Building No./Flat No.: No. 16, Road/Street: 2nd Cross Road, HIG sector, RMV Extension 2nd Stage, City/Town/Village: Bengaluru, District: Bengaluru Urban, State: Karnataka, PIN Code: 560094

Contact Details:

Customer Care : bu@bbath.in
General Inquiries : hello@bbath.in
Privacy Matters : privacy@bbath.in
Data Protection Officer : dpo@bbath.in
Phone : +91-8431111698

Business Hours : Monday to Friday, 9:00 AM to 6:00 PM IST

19. Product Safety and Usage Warnings

19.1 Cosmetic Product Safety

IMPORTANT: All B.Bath cosmetic products are formulated for external use only.
⚠️ CRITICAL SAFETY WARNINGS:

FOR EXTERNAL USE ONLYDo not ingest, consume, or use internally
Keep out of reach of children Accidental ingestion can cause serious harm
Avoid contact with eyes: If contact occurs, rinse immediately with water
Discontinue use if irritation occurs Consult a dermatologist if symptoms persist
Patch test recommended : Test on small skin area before full application
Not suitable for broken or irritated skin

19.2 Regulatory Compliance

Our products comply with:

Drugs and Cosmetics Act, 1940 and Cosmetics Rules, 2020
Bureau of Indian Standards (BIS) certification requirements
CDSCO(Central Drugs Standards Control Organization) guidelines
Mandatory labeling requirements as per Indian regulations

19.3 Product Information and Warnings

All our products contain:

Complete ingredient lists in descending order by concentration
Manufacturing and expiry dates
Batch numbers for traceability
Appropriate warnings and usage instructions
Manufacturing license details
Import registration details (for imported products)

19.4 Emergency Procedures

In case of accidental ingestion or adverse reaction:

Stop using the product immediately
Seek immediate medical attention
Contact Poison Control if ingested : National Poison Information Centre: +91-11-26593677
Notify us immediately : Call +91-8431111698 or email bu@bbath.in
Preserve product packaging for medical reference

19.5 Liability for Product Misuse

While we implement comprehensive safety measures and provide clear warnings:

We cannot be held liable for intentional misuse of products contrary to labeled instructions
Products used other than their intended purpose are used at user’s own risk
Modifications to products void all warranties and protections
However, we maintain full liability for defective products, inadequate warnings, or regulatory non-compliance

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms and Conditions were last updated on [01/AUG/2025] and are effective from 15/AUG/2025.